The Senior Compliance Specialist will assist the Compliance team and Chief Compliance Officer in the administration and development of EyeCare Partners’ compliance program using the Seven Elements of an Effective Compliance Program as the foundational platform. The Senior Compliance Specialist will help foster an environment that enhances and promotes compliance and adherence to all relevant federal, state and local laws, rules and regulations applicable policies and procedures.  

Responsibilities    

• Assists in the development, implementation, operation and oversight of the Compliance Program to promote adherence to laws, regulation sand ethical business practices.
• Maintain tracking system/compliance database for compliance related reports. Collect and summarize compliance and privacy monitoring checklists/activity from regional operations. Assist Compliance Officer with maintaining policies, procedures, training and tools.
• Foster and maintain relationships between the field and support office operations through supporting the Compliance Director with Regional Compliance Leader inquiry response and tracking. Responds to inquiries from employees and staff, ensuring questions are adequately researched with appropriate response and closure; including state and local regulatory inquiries.
• Works collaboratively to develop centralized resources and tools to standardize compliance and achieve program effectiveness and efficiencies, where applicable. Coordinates documentation, tracking and resolution of compliance/privacy matters originating from internal or external sources. Assists with development of resource tools for trends in inquiries and incidents.
• Reviews education materials and assists with coordination of compliance education assignments and monitoring of completion. Collaborates with various departments to ensure new hires are properly assigned for compliance training, exclusion screening and other compliance related processes.
• Prepares Compliance related reports and presentations and other communications for review by Chief Compliance Officer.
• Collaborates with human resources to ensure the compliance hotline is monitored on a timely basis, investigations are completed timely and appropriately, with timely response to the reporter. Escalates complex reports and investigations, as appropriate.
• Assists Legal and Compliance team with requests from government agencies/contractors, management, employees and others, as necessary, to ensure an understanding of the organization’s compliance initiatives meet regulatory needs. Coordinate requests from Compliance and Legal team from management, government agencies, internal audit testing of systems/controls and other needs. Assist Compliance Officer with validation of accuracy of information provided and drafting initial response.

Experience Requirements  

• Associates degree in related field (Bachelor’s preferred)
• Background in healthcare regulatory, compliance and privacy. Knowledge of regulatory impact on multi-state/multi-unit health care operations.  
• Experience in corporate compliance governance, ethics, hotline operations, the policy development process, exclusions and debarment monitoring, and investigations 
• Ability to understand and maintain the confidentiality of information within the Compliance and Privacy team, information shared with the department through senior leadership and with the corporation. 
• Must have the ability to multi-task and work across departments 
• Management and organizational skills to support the leadership of this function 
• Ability to manage tight deadlines, prioritize tasks, and drive projects to completion. 
• Exhibits a positive attitude and is flexible in accepting work assignments and priorities 
• Interpersonal skills to support customer service, functional, and teammate support needs 
• Proficiency with Microsoft Office, including Outlook, and systems use in the daily functions of a Compliance department.