Quality Assurance Specialist
Grand Rapids,MI
28m 45s ago
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
SUMMARY
The RCM Quality Assurance Specialist will be responsible for monitoring and tracking the quality and productivity for the ECP co-source vendor support. The analysis and review should align with contractual service level agreements. This role will also be a liaison between the vendor support and the ECP RCM team members and leadership. This role will be responsible for developing and implementing resolution of identified opportunities and improvement activities.
RESPONSIBILITIES
DUTIES