Company: Grand Rapids Ophthalmology
Job Title: Ophthalmic Technician Lead
Department: Ophthalmology
Reports To: Clinic Supervisor
Location: This position is located in Greenville, MI

Position Overview: 

• Monitor daily clinic flow including employee assignments in addition to responsibilities such as technical and clerical functions. 

• Works closely with clinic leaders to coordinate schedules and assist in promoting an efficient and productive clinic. 

•  Assists Physicians with examinations, testing, treatments and administrative duties 

Essential Duties and Responsibilities: The following are general responsibilities associated with the job and are listed in order of greatest to least amount of time spent on the duties. 

• Updates and communicates practice policies and procedures to clinical staff.  

• Acts as a liaison between clinic leadership and the clinic staff. 

•  Provides input to clinic leadership to improve clinic efficiency and productivity.  

• Assists the clinic leader in the training and evaluation of clinical staff. May be asked to provide input to clinic leaders for employee reviews. 

• Monitors clinical staff for compliance with clinic policies. 

• Monitors team hours to minimize overtime and make changes to the schedule as patient flow allows, communicating to the clinic leader when appropriate. 

• Maintains knowledge of all aspects of the clinic, such as front desk, medical records, surgery scheduling, and contact center for coordination purposes. 

•   Completes tasks requested by Physicians and delegates as appropriate. 

• Assists in triage for patient calls and walk-ins (go to person on the team). 

• Other duties as assigned. 

We offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more! 

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. 

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.