Accounts Receivable Specialist
Richmond, VA
6m 44s ago
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Job Title: RCM A/R Specialist
SUMMARY
The Accounts Receivable Specialist research unpaid claims and follows up on the insurance end. Accounts Receivable Specialists work in our Revenue Cycle Management department to provide administrative and bookkeeping support, streamlining financial recordkeeping.
ESSENTIAL DUTIES AND RESPONSIBILITIES
● Manages all communications relating to invoices and incoming bills and may work with Accounts Payable Specialists to balance company financial records.
● Maintain knowledge of company bookkeeping policies, audit business ledgers, organize invoices and begin the collections process for client accounts with past-due balances.
● Process and record any unique billing situations that fall outside of regular operations such as custom payment plans.
● Review unpaid claims and research reasons for delay.
● Initiate collection follow up of unpaid or denied claims with the appropriate payer.
● Research appeal and resolve claim rejections, underpayments, and denials with payers.
● Process appeals by gathering information and resubmitting claims.
● Create reports and balance sheets that document overall profits and losses.
● Communicate payment or denial trending that impact revenue to leadership.
● Develop and maintain positive working relationships with team members and payer representatives. ● Update client accounts based upon payment or contact information. ● Contact insurance companies to address discrepancies and ensure claims are paid.
● Review outstanding accounts and aging reports.
● Process any adjustments ad hoc.
QUALIFICATIONS