Frequently Asked Questions

What does a typical day at an EyeCare Partners office look like?

At all EyeCare Partners offices, our team members are responsible for delivering a world-class patient experience. From greeting and checking in our patients to completing pre-testing, to helping a patient pick out the best eyeglasses for their unique vision, our team-members are always focused on the patient. While some of the day-to-day responsibilities may be consistent, every patient’s needs are different, and that means that every day presents new challenges!

What types of roles are available at EyeCare Partners?

We have a variety of roles at our medical facilities as well as our corporate support office. They include…

  • Optometrist and Ophthalmologist
  • Optometry Office Staff- Opticians, Front Desk Employees, and Optometric Technician
  • Ophthalmology Office Staff- Ophthalmic Technicians, Front Desk employees and Surgery Schedulers
  • Ambulatory Surgical Center -Registered Nurses, Surgical Technicians,and Front Desk employees
  • Corporate Team – We generally hire experienced professionals in Information Technology, Marketing, Human Resources, Finance, Revenue Cycle Management, and Patient Services.

What would my schedule or hours include?

Our offices are open typically from Monday – Saturday, and anywhere from 8am – 7pm. So a schedule could be anytime between those hours. We employ Full-Time, Part-time and seasonal employees. Although our offices are open longer hours as a convenience for our patients, full-time employees are generally expected to work 40 hours per week.

What type of training/orientation will I receive?

EyeCare Partners knows the importance of making sure our new employees are set up for success, and we provide the training to ensure that. The training process is customized to meet the needs of each employee and office. For those that use our EHR system we have hands on training with one of our experienced users. For other positions we have hands on training as well as intranet support and tutorials. In addition, as a healthcare organization, the security and privacy of our patient’s information is of the utmost importance. We require all employees to be HIPAA certified in their first 90 days, and annually thereafter. EyeCare Partners provides this training to all employees.

What skills are important for an ECP employee?

In the office setting, while having retail sales, customer service and patient care experience is beneficial, we look for candidates with a great personality and positive attitude.

Why should I consider working at ECP?

If you have a passion for helping others, specifically caring for patients, you will fit in well at our organization. We expect our team members to provide excellent patient care, and in return, provide a competitive base pay, motivating incentive compensation, comprehensive benefits, and exciting extras, like our Vision Perks Program.

How does the application and interview process work?

We post all our positions on the ECP Careers Website. We encourage anyone interested to apply directly to the positions posted. Our recruiters work diligently to review resumes on a daily basis. If your qualifications are a good fit for one of our open roles, one of our recruiters will contact you for a phone interview. If you are a good fit after that interview, we will set up a time for an office interview. Sometimes, we receive more applications than we are able to hire for one position. We keep all resumes on file should we have openings in the future.